How it works
Working with a Virtual Personal Assistant should feel simple, seamless, and stress-free. At Harris Virtual Assistants, we’ve designed an onboarding process that makes it easy to get started and ensures you always know what to expect.
Book your free discovery call
We’ll start with a friendly, no-obligation chat where we get to know you, your business, and your unique needs. This is your chance to tell us what’s eating up your time, what your priorities are, and where you’d like extra support.
Your Personalised Assistance Plan
After our call, we’ll create a tailored plan showing exactly how we can support you — whether that’s inbox management, scheduling, admin tasks, or something more specialized. You’ll also receive a proposal with package options that fit your needs.
Secure your spot
Once you’re happy to move forward, we’ll make it official:
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You’ll receive a simple service agreement to review and sign
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An invoice will be issued for your chosen package (Pay-As-You-Go, Retainer, or Trial)
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We’ll send you a short client questionnaire to capture key details about your business, preferences, and tools
Welcome Onboard
You’ll receive a Welcome Packet with everything you need to know, including:
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What to expect working with us
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Our communication process
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Payment & policy overview
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Your personalized assistance plan
​Kickoff & Setup
We’ll schedule a quick kickoff call to finalize details, set up access to the tools we’ll use (calendar, email, project management systems, etc.), and agree on your first priorities. This ensures we’re aligned from day one.
Lets get to work
From here, we take over the tasks that have been slowing you down. You’ll start receiving regular updates, progress reports, and the peace of mind that everything is being handled.
Ongoing Support & Flexibility
Our support grows with you. Whether you need a few hours here and there, or ongoing dedicated assistance, we’ll adjust our services to suit your evolving needs.